Privacy Policy
Company's Privacy Policy Statement and Personal Data Collection Statement
A Better Life is committed to ensuring that your privacy is protected. Should we request certain personal information from you to identify you while using this website, you can be assured that such information will only be utilised in accordance with this privacy policy.
Your Privacy
A Better Life ("we", "our") will respect your statutory privacy rights when collecting, storing, using, and transmitting personal data. This privacy policy statement outlines our practices regarding the collection of your personal data. Please read the following to understand our policies and practices concerning your personal data. This policy may be revised from time to time.
"Personal data" refers to any identifiable personal information or sensitive data (e.g., name, occupation, address, contact details, credit card information, date of birth, marital status).
Purposes of Using Your Personal Data
Your personal data may be collected when you shop, participate in promotional activities, or apply to become a member. We may use your personal data for purposes that require you to provide such data, as well as for voluntary purposes. If personal data is required for certain purposes, it will be marked with an asterisk (*) on the relevant form. If you wish for us to provide the requested services, you must provide your personal data. If personal data is only for voluntary purposes, you may decide whether to provide such information.
The purposes for which you are required to provide your personal data include:
- Completing the purchase process
- Data cleansing and updating customer information
- Other related ongoing customer support services
The purposes for which you may voluntarily provide your personal data include:
- Enhancing our understanding of customer demographics;
- Conducting internal research and analysis to appropriately offer rewards, services, and product information or gifts tailored to your specific needs;
- Distributing customer satisfaction surveys;
- Enabling our consultants to provide follow-up services.
Disclosure
We will take all reasonable steps to keep your personal data confidential; however, we may transfer such information to the following parties:
i. Agents, contractors, or third-party service providers who provide administrative, telecommunications, computer, and other services related to processing and storing your data;
ii. Any person to whom we are legally obliged to disclose such information.
Security
The personal data you provide to us will be securely stored within our service systems, and only authorised personnel will have access to it.
Your Rights to Access and Correct Data
Under the Personal Data (Privacy) Ordinance, Cap. 486 of Hong Kong law, you have the right to request access to/correction of your personal data held by A Better Life. We may charge a reasonable fee for processing any access/correction requests (excluding membership cancellation or refusal to receive promotional messages). However, if your request for access is made for the purpose of reasonable correction, we may, at our discretion, waive the associated fee. For access and correction requests, please email: info@abl.hk.
Disclaimer
A Better Life shall not be liable for any circumstances including, but not limited to, any direct, indirect, special, incidental, consequential, punitive, or customary damages resulting in any form of loss, including but not limited to: (i) any faults, viruses, or failures causing any equipment or other software necessary for using this website to malfunction; (ii) information provided or obtained via this website; (iii) data being intercepted, altered, or misused while being sent online to A Better Life or you; (iv) the operation of this website or inability to use it; (v) improper use of this website; (vi) data loss; or (vii) claims arising from third-party websites linked to this website.
Governing Law
This website and its statements shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising from this statement will be submitted to the courts of Hong Kong.
Modifications
A Better Life reserves the right to change the terms and conditions contained herein at any time without prior notice. You should check this page periodically to ensure you are aware of any modifications.